Cancel
Lifestyle

How To Use Technology To Save Time And Find The Best Flights

Travel expert Lee Abbamonte advises travelers to use social media and smartphone apps to communicate with airlines when looking for the best deals.

Shares
2
Share this burst
BURST MOMENT

"What I generally do, I'll send a direct message on Twitter, or another social media to the airlines. Because what a lot of people don't realize is they have dedicated customer service people to deal with social media these days."

Don’t miss the good stuff
Subscribe and get a weekly digest of trending moments from the radio
Photo Credits : (GettyImages)
Spencer Platt Kevork Djansezian Scott Olson Justin Sullivan Tom Pennington
TRANSCRIPT This transcript was generated by AudioBurst technologies

Do you have any websites you like to shop for getting good airline priced ticket deals? - So, I like to shop around. I use a variety of websites and I generally start, to be honest at kayak.com and skyscanner.com. I find that those are the two best to get a general feel for the airfare. The new ones Google Flights, is fantastic because it gives you a lot more information than you get on a standard site. But what I like to do really, is to actually look up the airport on Wikipedia and from there you look what airlines fly to that particular destination and than go to that airlines website, specifically, because they won't necessarily be listed on Expedia or Kayak or Skyscanner. And than you can go to directly to it, and often times, especially with budget airlines, in Asia and Europe, that's how you get the best deals. I've saved literally, tens of thousands of dollars by doing that over the years. - And I would imagine too, you can download or pull up a map of where you're going to land, which gate, than how are you going to get over to your connecting flight. Where's that in the airport? - Yeah, there's a lot of cool apps you can do. My actual favorite app for that is Tripit because you can actually organize your travel, all your reservations, all your numbers in one place. And, if you get the TripIt, it'll tell you where your gate is so you don't have to waste time looking at the monitor in the airport and running around. You already know where to go, how to get there and what to expect. - Lee Abbamonte is with us, travel expert here on WTMJ. I'm Steve Ketelaar. You're listening to Wisconsin's Morning New. So let's focus in on, there's a problem. Do you recommend, get out the smartphone and start to call right away the 800 number or try to go to the desk? - Oh, at the airport? What I do, this is really the best thing. I never go to the desk, because than you have to wait in line. Everyone's angry and the people behind the desk are getting yelled at. What I generally do, I'll send a direct message on Twitter, or another social media to the airlines. Because what a lot of people don't realize is they have dedicated customer service people to deal with social media these days. I find that I get the best response on Twitter and if you're not on Twitter you can do it on Facebook and some of the other ones as well. And to kind hedge your bet a little bit, I might call as well because the person you're speaking to on the phone is not getting yelled at by everybody's who's on the delayed flight or whatever. No one ever goes to them and says 'hey man, you're doing a great job'. Everyone's always like 'get me on the next flight!'. - Well, you know, you bring up a good point, get your millennial kid to take that task on and do the other round instead of waiting on a long line and by the time you get up there all the options are exhausted.